History & Staff

Cremation Care Providers of Central Florida has been serving Central Florida for many years. We’re thankful to be an important part of this community and will continue our longstanding legacy of helping families honor their loved ones.

Our Story

Our Story

Cremation Care Providers has become the trusted and preferred cremation provider in Central Florida for many reasons. We provide a low-cost, dependable and trustworthy alternative when the need for a simple cremation arises. Our staff offers fully licensed, professional service and dignified care for your loved ones at affordable prices. The owners and employees of Cremation Care Providers collectively have over 100 years of experience serving families during their time of need. We serve all religions and have full-time staff available 24 hours-a-day, every day of the year. The following are just a few of the ways that we are unique:

  • Family Owned and Operated:In a time when many death care businesses are owned by huge chains and multi-national conglomerates, we proudly remain independent. Cremation Care Providers of Central Florida and our staff believe that we are accountable to you, not far-away stockholders. We believe that the most valuable thing we own is our reputation. The owners and staff of Cremation Care Providers are your neighbors, and we are the ones who live and are active in your community.
  • Price and Value:We understand that we have only one opportunity to serve you and your family sensitively and correctly, and we have always adhered to high standards. Our people provide consistently outstanding care to those we serve at the lowest prices in the region. We attract and retain the best professional, compassionate, and knowledgeable staff possible.
  • Why having our own crematory is important:Cremation Care Providers of Central Florida owns and operates its own Crematory. This gives us the ability to control and oversee every aspect of the cremation process. As a result, we can ensure families’ ultimate security and the most dignified handling of every cremation. You’ll take comfort knowing that your loved one never leaves the shelter of our expert care. Our highly trained and certified personnel perform all cremations following a strict and secure process with our state-of-the-art equipment. Click here to learn more about Our Crematory.
  • Online Planning:We uniquely offer families the ability to make and pay for secure arrangements online. This allows you to go at your pace, do your research and confidently make decisions all while in the privacy and convenience of your own home. This reduces the need for a large staff which helps lower your cost. Click here to start planning.
  • Pre-planning for your future:Our licensed Advisors provide complimentary assistance with pre-planning. Pre-planning ensures your wishes are carried out, prevents emotional overspending, locks in today’s prices and relieves your family from the burden of making difficult decisions. Click here to learn more about Pre-Planning.
  • Our Guarantee to you:We offer a No Hidden Fees Guarantee, Satisfaction Guarantee and Best Price Guarantee. Our prices represent the greatest value in the area. We will match or beat any other prices in Central Florida for identical services and merchandise. If you are dissatisfied with any of our professional services, we will reduce or eliminate that charge. Click here to learn more about Our Guarantees.

We would like to thank you for extending to us the privilege to serve you.

Please click here to download our “About Us” brochure

We are available 24 hours a day to respond to your needs and answer all of your questions. You can reach our caring and professional staff at (407) 518-1416.


  • Terry  Roberts

    Terry Roberts, General Manager

    Terry moved to Kissimmee in 1960, a week after Hurricane Donna came through. He graduated from Osceola High School in 1965. He married Annette Gorski in 1966 who was the stepdaughter of Horace Phipps, founder of Osceola Memory Gardens in 1958. Terry graduated from the University of South Florida in 1970 with a Bachelors Degree in education and a minor in accounting. He has been employed with Osceola Memory Gardens since 1972 where he started in cemetery maintenance and was a grave digger. Terry was appointed General Manager in 1984 and became a partner in 1996. Terry served as past President of the Rotary Club of Kissimmee as well as past President of the Florida Cemetery Association.

  • Tom  Hanneken

    Tom Hanneken, Operations Manager

    Tom has been a licensed funeral director since 1987. Tom is devoted to helping families through a difficult time. He is married to his lovely wife, Julie and has four wonderful children. He is a member of Holy Redeemer Catholic Church, Kissimmee Elks Lodge, and Knights of Columbus Tom enjoys golfing and spending time with his family.

  • Fabiola C. Rolden

    Fabiola C. Rolden, Licensed Direct Disposer and PreNeed Consultant

    Fabiola is a licensed Direct Disposer and PreNeed Consultant. She has been working for Cremation Care Providers of Central Florida since March of 2018. Fabiola takes pride in helping families during their difficult time of need in hopes of making a difference. She is originally from Connecticut where she started her career in funeral services at St. John Cemetery as an Administrator.

  • Tina  Williams

    Tina Williams, Compliance Director

    Tina is an Orlando native and has been working in the deathcare industry since 1986. She worked for a family operated Cemetery/Funeral Home from 1986 to the 1990's. After the firm was acquired by SCI she became part of their compliance team. In 2002 she left SCI to work for the State of Florida as a Financial Specialist. In 2017 Tina joined the Cremation Care Providers family as our Compliance Director. In her spare time Tina loves to read and spend time with her family especially her grandchildren.